Sales Company Name

Enjoy Dohoku Co.,Ltd.

Address

25-7, Nishimachi, Kenbuchi-machi, Kamikawa-gun, Hokkaido 098-0331, Japan

Telephone number

070-5014-4426

E-mail address

General Operation Manager

Hideki Furuya

Fees other than for products

Shipping charges (After receiving your order, we will confirm the shipping charges and notify you by e-mail. Payment will be made afterwards.) Box fee (150 yen per box for each bottle)

Exchanges and Returns
(Refund Policy)

  1. Products before shipment: Orders can be cancelled by clicking the Cancel button on the website.
  2. Unopened items: If you contact us (phone number: 070-5014-4426) within 10 days of receipt of your order, we will refund your shipping costs (product price only, shipping costs will not be refunded) or replace the unopened item with an item of equal or lesser value. We do not accept returns or exchanges of products that have already been opened.
  3. If the product is defective: We will refund or replace it with a new product at our shipping cost. Please contact us at 070-5014-4426.

Time of delivery

Orders will be processed within 3-5 business days after the shipping cost is determined and the order is confirmed, and the products will arrive within 14 days. (Please understand that delivery may be delayed due to inclement weather in winter due to our location in Hokkaido.)

Accepted payment methods

Credit card or bank transfer

Selling price
(including consumption tax)

3,300 yen or ¥2,200 yen (amount shown on each product page)

Product Characteristics

The flavor of the raw honey is directly reflected in the product, and although we make products according to the three flavor categories, the taste, aroma, and color of the product may vary depending on the production lot. Please understand that this is unavoidable due to the nature of the product.